IT TrackrDocsBilling & PlansManaging your subscription
Back to docs
Billing & Plans

Managing your subscription

How to update payment details, cancel, or make changes to your Pro subscription.

Accessing the billing portal

Go to Dashboard → Billing and click Manage Billing. This opens the Stripe customer portal where you can update your payment method, change billing intervals, or cancel your subscription.

Cancelling

When you cancel, your Pro access continues until the end of your current billing period. After that, your account switches to read-only mode — you can still view all your data but won't be able to make changes.

Your data is never deleted when you cancel. Re-subscribing at any time instantly restores full access.

Payment failures

If a payment fails, Stripe will retry automatically. You'll see a "Payment past due" warning on your billing page. Update your payment method in the billing portal to resolve it.

Was this article helpful?